We don’t use sonic or electronic leak detection tools. What we do have are cameras that can be put into walls to help us see what’s going on. Our approach is mostly visual.
Leak detection tools like you see down south are built for slab homes, where everything’s buried in concrete and you wouldn’t know there’s a problem until it’s too late. Here in Connecticut, plumbing is usually in the basement or inside the walls. So if something’s leaking, you’re going to see it. There’s no need to go tearing up floors or guessing where to look. It’s usually right there in front of you.
The most obvious sign is moisture. Water stains on the ceiling, spots on the wall, puddles on the floor. It’s all pretty straightforward. If the leak is somewhere like a crawl space or basement, you might not catch it right away. That’s when you start noticing lower water pressure.
The other big sign is your water bill. If it suddenly jumps, especially by hundreds of dollars, something’s going on. We’ve had customers come in with bills hitting two grand because their toilet was quietly running nonstop. It adds up fast when water’s running 24/7.
When we make repairs, we’re careful about the space we’re working in. We shut off the main valve, lay down drop cloths, and use vacuums if needed. Whatever the situation calls for, we’ll handle it without making a mess.
If you think there’s a leak, don’t wait. It’s better to get ahead of it than let it turn into a bigger problem.
